For physician practices, clinics, and outpatient groups

AI for medical practices — built around your patient workflow, not a generic chatbot.

Claire handles the administrative front door of your practice: calls, intake, scheduling, insurance verification, prior auth, refills. HIPAA-ready by design. EHR-integrated. Replaces 1–3 receptionist FTEs per location.

  • Picks up every patient call — 24/7, in 80+ languages
  • Books, reschedules, reminds, recovers no-shows
  • Real-time insurance verification via X12 EDI 270/271
  • EHR-native: Epic, Cerner, Athena, eClinicalWorks, NextGen
  • HIPAA BAA signed. SOC 2 Type II controls. AES-256 at rest.
  • Implementation in 2–4 weeks
HIPAA BAA available EHR-integrated 24/7 patient coverage SOC 2 Type II controls

See Claire on your practice workflow.

30 minutes. We script it around your top patient call types.

We respond within one business day. No sales pressure.

The math on receptionist staffing no longer works

You are losing money on missed calls, no-shows, and unfilled slots — and burning out the staff trying to keep up.

$200
Avg revenue lost per no-show appointment

No-show recovery is the easiest revenue your practice is leaving on the table. Claire calls every one.

42%
After-hours patient calls go to voicemail

Patients with after-hours questions go to urgent care — or your competitor. Claire answers.

17 min
Avg patient intake on paper

Patients hate it. Staff hate it. Claire does intake by conversation — 4 minutes.

How Claire works in a practice

EHR-integrated. Workflow-aware. Built around your clinical protocols.

1

Listens for patient intent

Answers in 1 ring. Identifies whether the call is a booking, refill, billing question, clinical (escalated), or emergency (immediate triage).

2

Orchestrates the action

Pulls the patient record, verifies insurance, checks provider availability, runs intake, confirms in EHR, sends MyChart message — all in one call.

3

Escalates when it should

Symptom thresholds, billing disputes, anything that needs clinical judgment — routed to your team with full context. Never a cold handoff.

What Claire handles for medical practices

Patient scheduling

Multi-provider, multi-location, multi-visit-type. Conflict resolution in-call. Recall management automated.

Insurance verification

Real-time eligibility via X12 EDI 270/271. Prior auth status. Patient responsibility estimate.

Patient intake

Demographics, history, consents — collected by conversation. Pushed to EHR before appointment.

Prescription refills

Routed by your clinical protocol. Medication history checked. Approved or escalated.

Prior authorization

Submission, status tracking, payer follow-up, denial management — without admin overhead.

No-show recovery

Outreach within 1 hour of no-show. Reschedule on the call. Fill the empty slot.

HIPAA-ready by default. Audit-ready by design.

Healthcare AI fails on compliance more often than on capability. Claire is engineered to pass.

HIPAA BAA available
SOC 2 Type II controls
AES-256 / TLS 1.3
PHI minimum-necessary scope
7-year audit trail
No PHI used for model training
HIPAA compliance → Minimum necessary architecture → Epic EHR integration → BAA + sub-processor risks → NIST AI RMF alignment →

Frequently asked questions

Is this HIPAA compliant?
Yes. BAA signed before PHI exchange. AES-256 at rest, TLS 1.3 in transit. PHI never used for model training. Full audit trail with 7-year retention.
Which EHRs does Claire integrate with?
Epic, Cerner (Oracle Health), Athenahealth, eClinicalWorks, NextGen, Allscripts, Greenway, Practice Fusion, Kareo, DrChrono. FHIR R4 + HL7 v2.
What about telehealth workflows?
Claire handles pre-visit verification, document collection, and post-visit follow-up for telehealth. Integrates with Doxy.me, Doximity, Zoom for Healthcare, and EHR-native telehealth.
Does it work for specialty practices?
Yes. Claire is configured per specialty — orthopedics, cardiology, OB/GYN, dermatology, behavioral health, dental, vet. Vocabulary, protocols, and intake forms are tuned per vertical.
How fast is implementation?
2–4 weeks from signed BAA to live deployment. Most of week 1 is EHR sandbox testing and voice persona configuration.
Will my patients accept AI?
Claire identifies as an AI assistant when asked — we don't deceive. Patient acceptance rates run 87%+ in our deployments. Older patients in particular appreciate not waiting on hold.

See Claire handle your top patient call types.

30-minute demo. Real workflow. Real numbers.

Book a demo AI medical receptionist