Normal path
Show the request, required context, configured action, system result, confirmation, and completed state.
For solo DCs, multi-DC clinics, and DC + PT combined practices
AI receptionist for chiropractic — handles 3x-weekly schedules and auth limits without the staffing math.
Chiropractic visits are high-frequency and high-touch. 30-40 patients/day per DC, 3x weekly visit cadence, insurance auth limits everywhere. Claire books the multi-visit treatment plan, tracks the auth visits remaining, and recovers no-shows within the hour.
- Multi-visit treatment plans booked in one call (12 visits over 4 weeks, etc.)
- Insurance auth visit-count tracking + alerts before limit
- Wellness vs active-treatment routing on intake
- Same-day no-show recovery (DC has open slots, fills them)
- Integrates with ChiroTouch, Genesis, ChiroFusion, Platinum, PayDC
- Healthcare privacy and contracting requirements are reviewed during deployment. security controls reviewed during deployment. Live in 2–4 weeks.
ChiroTouch / Genesis native
Auth-limit tracking
Multi-visit scheduling
Healthcare contracting reviewed
See Claire on your chiropractic workflow.
30 minutes. Real multi-visit, auth-tracking, and no-show recovery flows.
Chiropractic schedule math is brutal
High visit frequency, narrow time slots, insurance auth ceilings — generic AI mismanages all three.
New-patient intake
Operational pressure
Injury context, accident details, prior care, and scheduling requirements should reach the right owner.
Recurring care
Operational pressure
Care-plan schedules and missed visits create follow-up work without changing clinical direction.
Red-flag language
Operational pressure
The practice defines symptoms and circumstances that require immediate human review.
How Claire works in a chiropractic practice
Frequency-aware. Auth-trained. Recovery-fast.
1
Books the treatment plan
New patient → Claire books the full multi-visit plan (e.g., 3x/week for 4 weeks = 12 visits) in one call. Plus the wellness recall schedule after.
2
Tracks auth visits remaining
Updates auth visit count each visit. Alerts the patient + your team at visit 9 of 12. Submits re-auth request automatically when needed.
3
Recovers no-shows the same day
No-show at 10am → Claire calls within the hour, offers same-day 2pm or 4pm slot, books on the spot. Slot stays filled.
What Claire handles for chiropractic practices
Multi-visit plan scheduling
3x/week for 4 weeks, 2x/week for 4 weeks, wellness maintenance — booked in one call.
Auth visit-count tracking
Tracks remaining auth visits per patient. Alerts pre-limit. Submits re-auth requests.
Wellness vs active treatment
Routes appropriately — wellness patients to flexible scheduling, active-care patients to the structured plan.
No-show recovery
Same-day, same-hour outreach. Fills the open slot. Updates auth visit count if missed.
New patient intake
Medical history, pain scales, prior treatments, insurance — collected by conversation before the first visit.
Recall + reactivation
Wellness recall every 4-6 weeks. Dormant patient reactivation outreach. Both handled multilingually.
Healthcare data boundaries, human escalation, and operational review.
Built for the regulatory + insurance complexity chiropractic runs.
Healthcare contracting reviewed
State licensure-aware workflows
security controls reviewed during deployment
Encryption requirements reviewed
Logging and retention configured
Data-use terms confirmed in deployment
Frequently asked questions
Does it integrate with ChiroTouch?
Connection feasibility depends on the customer system, edition, API access, permissions, and implementation scope.
How does it handle insurance auth tracking?
Claire tracks the remaining auth visits per patient in your PMS. At visit 9 of 12, alerts the patient + your billing team. Submits re-auth request to the payer when appropriate. Handles workers comp + PI cases similarly.
Can it book a 12-visit treatment plan in one call?
Yes. Claire books the full multi-visit cadence (e.g., 3x/week for 4 weeks = 12 visits) in one call, with appropriate time-of-day matching to patient preference.
What about wellness vs active treatment patients?
Claire identifies plan type on intake and routes appropriately. Wellness patients get flexible scheduling. Active-care patients get the structured multi-visit plan with auth tracking.
How fast is no-show recovery?
Within 60 minutes of the missed appointment. Claire offers same-day rescheduling, books on the spot. Most no-shows convert to same-day or next-day reschedules.
What does it cost?
Per DC seat + visit volume tier. Solo DC practices typically replace 1 front-desk FTE. Multi-DC practices replace 2-3. Quote within 24h.
See Claire book treatment plans + recover no-shows.
30-minute demo on your real chiro workflow.
Built around the people doing the work
What chiropractic practice administrators and access teams should verify.
Patients rarely use routing categories. They describe new-patient scheduling, accident information, recurring visits, insurance questions, or appointment changes. Claire can collect the administrative facts, identify the correct patient where authorized, follow configured scheduling or information rules, and prepare the request for the chiropractor, therapy assistant, billing team, and front desk.
The workflow must distinguish administrative coordination from clinical judgment. Diagnosis, treatment, clinical triage, prescribing, interpretation of results, and emergency guidance remain with qualified people and approved clinical systems.
A chiropractic deployment should test new injuries, red-flag symptom language, accident documentation, care-plan schedules, and lapsed-patient follow-up. It should also test duplicate records, unavailable appointments, failed messages, inaccessible systems, and the point where a staff member takes over with the conversation and attempted actions already visible.
Exception path
Show missing information, conflicting records, unavailable systems, policy boundaries, failed actions, and the named owner.
Human path
Keep approval, judgment, safety, relationship risk, and unresolved ambiguity with the accountable person.