For ENT (otolaryngology), audiology, and pediatric ENT practices

AI receptionist for ENT — audiology, sinus, sleep, and pediatric workflows handled.

ENT runs four sub-specialties on one schedule: medical/sinus/allergy, audiology, sleep medicine, and surgical. Claire books the right visit type to the right provider, coordinates audiology rooms, and runs surgical pre-op education without front-desk staff intervention.

  • Routes visits correctly: medical, audiology, sleep, surgical, pediatric ENT
  • Audiology room + audiologist coordination (testing + fitting)
  • CPAP/sleep study scheduling with insurance auth flow
  • Surgical pre-op education + fasting instructions delivered automatically
  • Pediatric ENT-aware (tube placements, T&A, hearing screening)
  • Integrates with ModMed, eClinicalWorks, athenaOne, NextGen
ModMed / eClinicalWorks Audiology coordination Pediatric-aware HIPAA BAA available

See Claire on your ENT workflow.

30 minutes. Real audiology, sinus, sleep, and pediatric ENT calls.

We respond within one business day. No sales pressure.

ENT runs four sub-specialties on one schedule

Front desk needs to know which provider sees which complaint, in which room, with which insurance auth. Generic AI fails.

4
Distinct workflows on one schedule (med/aud/sleep/sx)

Front-desk staff routinely mis-route. Claire books to the right workflow every time.

21 days
Avg sleep-study auth turnaround

Sleep studies need prior auth that backlogs. Claire submits + follows up automatically.

63%
Pediatric ENT calls that need parent coordination

Pediatric ENT is a parent-facing operation. Claire handles parent calls multilingually.

How Claire works in an ENT practice

Sub-specialty-aware. Room-aware. Insurance-auth-trained.

1

Classifies the call

Sinus + allergy → medical schedule. Hearing test → audiology. Snoring/apnea → sleep. Surgical follow-up → surgeon-specific calendar. Pediatric → pediatric workflow.

2

Books with the right resources

Audiology requires audiologist + sound booth. Sleep studies require insurance auth first. Surgery requires pre-op timeline. Claire orchestrates each.

3

Delivers pre-visit education

Surgical patients get fasting + transportation + anesthesia education. Sleep-study patients get equipment instructions. Pediatric T&A gets parent prep.

What Claire handles for ENT practices

Audiology coordination

Hearing test scheduling, audiologist matching, sound-booth booking, hearing-aid fitting + follow-up.

Sleep medicine workflow

CPAP titration scheduling, home sleep study coordination, insurance auth submission, results call routing.

Surgical pre-op + post-op

T&A, sinus surgery, septoplasty, ear tubes — pre-op education, fasting, transportation, post-op wound checks.

Allergy workflow

Skin testing scheduling, immunotherapy build-up calendar, anaphylaxis protocol education.

Pediatric ENT

Tube placements, T&A scheduling, hearing screening, parent communication, multilingual support.

Insurance auth follow-up

Sleep studies, surgeries, allergy panels, hearing aids — auth submission, follow-up, denial appeals.

HIPAA-ready. Pediatric-aware. Audit-trailed.

Built for the multi-sub-specialty complexity ENT practices run.

HIPAA BAA available
COPPA-aware (pediatric ENT)
SOC 2 Type II controls
AES-256 / TLS 1.3
7-year audit trail
No PHI used for model training
AI medical receptionist (overview) → Pediatric AI compliance → HIPAA compliance → EHR integration →

Frequently asked questions

Does it integrate with ModMed for ENT?
Yes. ModMed (their ENT-specific build) is native. Also eClinicalWorks, athenaOne, NextGen, Allscripts, Greenway, Epic.
Can it coordinate audiology testing?
Yes. Claire books hearing tests with the audiologist + sound booth, schedules hearing-aid fittings, runs the post-fitting check-in calls. Configurable per your audiology workflow.
How does it handle sleep study insurance auth?
Claire submits the prior auth request to the payer, tracks status, follows up at appropriate intervals, escalates denials to your billing team. Handles in-network vs HMO-referral logic per insurance.
What about pediatric T&A scheduling?
Yes — handles parent-facing scheduling (often in the parent's preferred language), pre-op education, fasting instructions, transportation, and same-day-discharge education.
Does it work for solo ENT practices?
Yes. Same platform scales from solo ENT to multi-location groups. Solo practices typically replace the cost of 1 front-desk FTE.
What does it cost?
Per provider seat + call volume tier. Multi-provider practices typically replace 2–4 front-desk + auth FTEs. Quote within 24h.

See Claire on ENT sub-specialty calls.

30-minute demo on your real ENT workflow.

Book a demo AI for medical practices (overview)