Normal path
Show the request, required context, configured action, system result, confirmation, and completed state.
For cosmetic plastic surgery, med-spa, and reconstructive plastic practices
AI receptionist for plastic surgery — consult bookings with deposit, pre-op education, financing handled.
Plastic surgery is the highest-value-per-call specialty in medicine — and the most expensive call to drop. Claire books consults with credit-card deposit, runs financing pre-qualification, delivers pre-op education, and handles post-op calls without front-desk staff intervention.
- Consult booking with credit-card deposit (drop no-show 80%)
- Surgical pricing inquiry handled in-call with appropriate framing
- Financing coordination: CareCredit, Alphaeon, PatientFi pre-qual
- Pre-op education + medication-stop protocols delivered automatically
- Post-op follow-up calls + healing-check coordination
- Integrates with PatientNow, Nextech, AestheticPro, Mindbody Plastic
PatientNow / Nextech
Deposit collection in-call
Financing pre-qual
Healthcare contracting reviewed
See Claire on your plastic surgery workflow.
30 minutes. Real consult, financing, pre-op, and post-op flows.
Plastic surgery economics turn on consult conversion
Highest revenue per case. Highest cost per missed consult. Highest sensitivity in messaging.
Consultation intake
Operational pressure
Procedure interest, expectations, history, timing, and financing questions need different owners.
Pre-operative readiness
Operational pressure
Documents, instructions, deposits, and scheduling dependencies must be confirmed without clinical improvisation.
Post-operative concern
Operational pressure
Urgent recovery language needs a direct, practice-controlled escalation path.
How Claire works in a plastic surgery practice
Deposit-capable. Financing-aware. Sensitive-language-trained.
1
Books with deposit
Inquiry call → Claire presents pricing framework → books consult → collects $200-500 consultation deposit via your payment processor. No-show rate drops 80%.
2
Pre-qualifies financing
For surgical inquiries: Claire walks through CareCredit / Alphaeon / PatientFi pre-qualification in-call. Sends application links. Tracks status.
3
Runs pre-op + post-op
Pre-op: medication-stop protocols, fasting, transportation, helper coordination, photography prep. Post-op: drain care, swelling check-in, follow-up scheduling.
What Claire handles for plastic surgery practices
Consult booking with deposit
Inquiry → pricing framework → consult booked → $200-500 deposit collected. No-show rate plummets.
Pricing inquiries
Handled with appropriate framing — "consultation determines pricing, but range for procedure X is $A-$B." Books the consult, doesn't scare away.
Financing pre-qualification
CareCredit, Alphaeon Credit, PatientFi, GreenSky, United Medical Credit — pre-qual walkthrough + application link delivery.
Pre-op education
Medication-stop schedule, fasting protocol, transportation coordination, helper requirements, photography prep — delivered automatically.
Post-op coordination
Drain care questions, swelling triage, follow-up scheduling, scar-care protocols, return-to-activity guidance.
Aesthetic recall
Botox, fillers, laser — recall outreach for the regulars who keep your med-spa profitable.
Healthcare, payment-data, and sensitive-information boundaries validated during deployment.
Built for the unique sensitivity, financial, and clinical complexity of plastic surgery.
Healthcare contracting reviewed
PCI-DSS for deposit + payment
security controls reviewed during deployment
Encryption requirements reviewed
Sensitive-information-handling
Data-use terms confirmed in deployment
Frequently asked questions
Does it integrate with PatientNow / Nextech?
Connection feasibility depends on the customer system, edition, API access, permissions, and implementation scope.
Can it collect a consultation deposit?
Yes. PCI-DSS-aware payment flow. Collects $200-500 deposit via Stripe, Square, Authorize.net, or your existing processor. Applied to the consult or refunded per your policy.
How does it handle financing inquiries?
CareCredit, Alphaeon Credit, PatientFi, GreenSky, United Medical Credit — Claire walks through pre-qualification questions in-call, sends application links, tracks status, follows up on approvals.
What about pricing questions?
Handled with appropriate framing — Claire presents the price range for the procedure (configured by you), explains that final pricing requires consultation, and books the consult. Doesn't scare patients away with full-price up-front.
Does it deliver pre-op education?
Yes. Configured per procedure: medication-stop schedule (blood thinners, supplements), fasting protocol, transportation, helper requirements, photography prep, fasting compliance. Delivered via SMS + portal.
What does it cost?
Per surgeon + monthly call volume tier. Most plastic surgery practices replace 1-2 patient-coordinator FTEs. Quote within 24h.
See Claire book consults with deposit + run financing.
30-minute demo on your real plastic surgery workflow.
Built around the people doing the work
What plastic surgery practice administrators and access teams should verify.
Patients rarely use routing categories. They describe consultation requests, procedure questions, financing handoff, pre-operative instructions, or post-operative concerns. Claire can collect the administrative facts, identify the correct patient where authorized, follow configured scheduling or information rules, and prepare the request for the surgeon, nurse, patient coordinator, and scheduler.
The workflow must distinguish administrative coordination from clinical judgment. Diagnosis, treatment, clinical triage, prescribing, interpretation of results, and emergency guidance remain with qualified people and approved clinical systems.
A plastic surgery deployment should test urgent post-operative language, photo handling, candidacy questions, deposits, and procedure-specific preparation. It should also test duplicate records, unavailable appointments, failed messages, inaccessible systems, and the point where a staff member takes over with the conversation and attempted actions already visible.
Exception path
Show missing information, conflicting records, unavailable systems, policy boundaries, failed actions, and the named owner.
Human path
Keep approval, judgment, safety, relationship risk, and unresolved ambiguity with the accountable person.
A consultation request can mix clinical questions, expectations, scheduling, financing, photographs, and privacy-sensitive context. The practice should decide which information is collected before the visit, which questions require a clinician or patient coordinator, how images are accepted, and how urgent post-procedure language bypasses ordinary lead follow-up.