Normal path
Show the request, required context, configured action, system result, confirmation, and completed state.
For DPM solo + group practices, wound care centers, sports podiatry
AI receptionist for podiatry — diabetic foot care, orthotic auth, wound follow-up handled.
Podiatry patients are largely senior. Diabetic foot care coordination, orthotic insurance auth, wound care follow-up — your front desk handles slow, careful, repetitive conversations. Claire handles them faster without losing the patience seniors need.
- Diabetic foot care coordination + PCP referral workflow
- Orthotic insurance authorization (Medicare rules configured per practice)
- Wound care follow-up calls with healing milestone check-ins
- Senior-patient-paced communication (no rushing)
- After-hours sports injury + chronic-pain triage
- Practice-system access evaluated for the required workflow
TRAKnet / SammyEHR
Medicare rules configured per practice
Senior-patient paced
Healthcare contracting reviewed
See Claire on your podiatry workflow.
30 minutes. Real diabetic, orthotic, wound, and senior-patient flows.
Podiatry runs a Medicare-heavy, senior-heavy, auth-heavy practice
Your patient mix needs patience and your insurance mix needs paperwork. Generic AI fails both.
Referral follow-through
Operational pressure
Referrals, records, and required documentation need a visible owner before a visit can proceed.
Orthotic paperwork
Operational pressure
Coverage questions and missing documents create repeated calls between patients, staff, and payers.
Wound follow-up
Operational pressure
Time-sensitive follow-up requires practice-authored escalation and a reliable next action.
How Claire works in a podiatry practice
Medicare-aware. Diabetic-coordinated. Patient-paced.
1
Books with senior-friendly pacing
Claire slows down, repeats important info, confirms appointment time twice for senior patients. No "speed talking" AI.
2
Coordinates diabetic care
Diabetic foot exams scheduled per protocol (quarterly for high-risk). PCP communication for shared care. A1C trending tracked.
3
Runs orthotic auth
Submits prior auth (Medicare rules configured per practice). Tracks status. Follows up at appropriate intervals. Notifies patient when approved + ready.
What Claire handles for podiatry practices
Diabetic foot care scheduling
Quarterly recall for high-risk diabetic patients. PCP shared-care coordination. A1C tracking with PCP record sharing.
Orthotic + DME auth
Custom orthotics, diabetic shoes (A5500/A5501), AFOs — Medicare rules configured per practice auth submission and tracking.
Wound care follow-up
Healing milestone check-ins, dressing change scheduling, debridement appointments.
Sports + ortho podiatry
Achilles, plantar fasciitis, ankle sprain workflows. Imaging coordination. Surgical consult routing.
Surgery scheduling
Bunion, hammertoe, fusion, hardware removal — pre-op, anesthesia, post-op recovery coordination.
Senior-patient-paced calls
Slower cadence, clearer repetition, more confirmations. The patience seniors actually need.
Healthcare data boundaries, human escalation, and operational review.
Built for the Medicare-heavy reality of US podiatry practice.
Healthcare contracting reviewed
Medicare rules configured per practice
security controls reviewed during deployment
Encryption requirements reviewed
Logging and retention configured
Data-use terms confirmed in deployment
Frequently asked questions
Does it integrate with TRAKnet?
Connection feasibility depends on the customer system, edition, API access, permissions, and implementation scope.
Can it handle Medicare LCD requirements?
Yes. Local Coverage Determinations for diabetic shoes (A5500/A5501), custom orthotics, AFOs, and routine foot care (which Medicare generally doesn't cover for non-diabetics) — Claire is aware and screens accordingly.
How does it pace senior-patient calls?
Senior-patient-paced is configured at intake. Slower cadence, clearer repetition, more confirmations (especially of appointment times), willingness to wait through hearing aids and processing time. Not rushed.
What about diabetic shared-care coordination?
Claire shares relevant data with PCP per your information-sharing protocol. Documents A1C trending. Coordinates timing of foot exams with diabetes follow-ups.
Does it work for surgical podiatry practices?
Yes. Bunion, hammertoe, fusion, hardware removal — pre-op education, anesthesia coordination, surgical center booking, post-op recovery scheduling.
What does it cost?
Per DPM seat + call volume tier. Most podiatry practices replace 1-2 front-desk + auth FTEs. Quote within 24h.
See Claire run diabetic recall + orthotic auth.
30-minute demo on your real podiatry workflow.
Built around the people doing the work
What podiatry practice administrators and access teams should verify.
Patients rarely use routing categories. They describe diabetic foot concern, wound follow-up, orthotic paperwork, referral status, or appointment changes. Claire can collect the administrative facts, identify the correct patient where authorized, follow configured scheduling or information rules, and prepare the request for the podiatrist, nurse, medical assistant, and referral coordinator.
The workflow must distinguish administrative coordination from clinical judgment. Diagnosis, treatment, clinical triage, prescribing, interpretation of results, and emergency guidance remain with qualified people and approved clinical systems.
A podiatry deployment should test urgent wound language, infection concerns, new versus established patients, Medicare paperwork, and missing referrals. It should also test duplicate records, unavailable appointments, failed messages, inaccessible systems, and the point where a staff member takes over with the conversation and attempted actions already visible.
Exception path
Show missing information, conflicting records, unavailable systems, policy boundaries, failed actions, and the named owner.
Human path
Keep approval, judgment, safety, relationship risk, and unresolved ambiguity with the accountable person.
For diabetic foot and wound-related language, administrative routing must be deliberately conservative. The practice—not Claire—defines urgent wording, on-call ownership, and what the caller should do while waiting. Orthotic and referral workflows should report what was received, what is still missing, and who owns the next step without implying payer approval.