For REI practices, IVF centers, and fertility group networks

AI receptionist for fertility clinics — cycle-day-precise scheduling, sensitive calls handled with care.

Fertility schedules are unforgiving: cycle-day timing, stim monitoring, retrieval windows, transfer protocols. Patients are emotionally charged. Calls are sensitive. Costs are high. Claire handles the operational complexity AND the emotional sensitivity — without dropping either.

  • Cycle-day-precise monitoring appointments (CD3, CD8, CD10, CD12 etc.)
  • IVF protocol scheduling: stim → retrieval → transfer
  • Sensitive outcome calls escalated correctly (never AI for negative results)
  • Financial counseling + IVF package + insurance coordination
  • Donor program calls (egg/sperm/embryo) handled with appropriate framing
  • Integrates with eIVF, IDEAS, Artisan, BabySentry
Cycle-day scheduling eIVF / IDEAS native Sensitive-call protocol HIPAA BAA available

See Claire on your fertility workflow.

30 minutes. Real cycle scheduling, IVF coordination, and sensitive-call flows.

We respond within one business day. No sales pressure.

Fertility runs the most time-sensitive schedule in medicine

Miss CD10 monitoring → miss the cycle → patient loses $15K and a month.

CD3-CD14
Monitoring window that cannot slip

Cycle-day scheduling is non-negotiable. Standard scheduling tools mishandle it. Claire books cycle-day-precise.

$15K+
Avg IVF cycle cost (one shot)

Miss timing = lose the cycle. Claire never lets timing slip.

6+
Decision points per cycle that need clinic outreach

Stim adjustment, trigger, retrieval, transfer, beta — proactive comms matter. Claire makes the calls.

How Claire works in a fertility clinic

Cycle-aware. Sensitivity-trained. IVF-coordinated.

1

Books cycle-precise

Patient starts cycle → Claire books CD3 monitoring, then CD8/10/12 follow-ups based on protocol. Adjusts for trigger timing. Coordinates retrieval window.

2

Coordinates the IVF arc

Stim med delivery confirmed. Retrieval prep + anesthesia coordinated. Transfer prep handled. PGT-A timing managed. Cryopreservation pickup scheduled.

3

Handles sensitive calls correctly

Positive beta → Claire schedules first ultrasound with appropriate framing. Negative beta → ALWAYS routed to a human (nurse or physician). Never AI for emotional content.

What Claire handles for fertility clinics

Cycle monitoring scheduling

CD3, CD8, CD10, CD12, trigger night — booked precisely with the right provider and ultrasound bay.

IVF coordination

Stim protocol monitoring, retrieval prep, anesthesia coordination, transfer prep, frozen embryo transfer (FET) cycles.

Donor program calls

Egg donor, sperm donor, embryo donation inquiries handled with appropriate framing. Recipient screening coordinated.

Financial counseling routing

IVF package questions, insurance coverage screening, financing (Future Family, Stork Club, CapexMD) — routed to financial counselor with context.

Pre-op + retrieval coordination

Fasting protocol, transportation, helper requirement, post-procedure recovery instructions.

Outcome calls (sensitive)

Positive results: Claire schedules first ultrasound with appropriate framing. Negative results: ALWAYS routed to nurse or physician. Never AI.

HIPAA + sensitive-information aware. Built for fertility complexity.

IVF clinics have the most sensitive call mix in medicine. Claire is architected for it.

HIPAA BAA available
Sensitive-call escalation rules
Donor anonymity protocols
SOC 2 Type II controls
AES-256 / TLS 1.3
No PHI used for model training
AI medical receptionist (overview) → OB/GYN AI → HIPAA compliance → AI for medical practices →

Frequently asked questions

Does it integrate with eIVF?
Yes. Native to eIVF, IDEAS, Artisan, BabySentry, and most modern REI EHRs. REST + HL7 v2 for custom systems.
Will it deliver negative beta results?
No. Never. Negative or ambiguous results are ALWAYS routed to a human (nurse or physician) with full call context. Positive results scheduled with appropriate care. We treat fertility sensitivity as a hard rule, not a setting.
Can it handle donor program inquiries?
Yes. Egg donor, sperm donor, embryo donation, gestational carrier inquiries handled with appropriate framing. Donor anonymity protocols respected. Recipient screening coordinated.
How does cycle-day scheduling work?
Patient starts cycle → reports CD1 → Claire books all subsequent monitoring at the right CD with the right provider and ultrasound bay. Trigger night, retrieval, transfer follow accordingly.
Does it work with package pricing models?
Yes. IVF packages, shared-risk programs, multi-cycle bundles — handled. Financial counselor escalation with context for the conversation.
What does it cost?
Per REI + monthly cycle volume tier. Most fertility clinics replace 1-2 patient-coordinator + 1 scheduling FTE. Quote within 24h.

See Claire on cycle scheduling + IVF coordination.

30-minute demo on your real fertility workflow.

Book a demo AI for medical practices (overview)