Normal path
Show the request, required context, configured action, system result, confirmation, and completed state.
For REI practices, IVF centers, and fertility group networks
AI receptionist for fertility clinics — cycle-day-precise scheduling, sensitive calls handled with care.
Fertility schedules are unforgiving: cycle-day timing, stim monitoring, retrieval windows, transfer protocols. Patients are emotionally charged. Calls are sensitive. Costs are high. Claire handles the operational complexity AND the emotional sensitivity — without dropping either.
- Cycle-day-precise monitoring appointments (CD3, CD8, CD10, CD12 etc.)
- IVF protocol scheduling: stim → retrieval → transfer
- Sensitive outcome calls escalated correctly (never AI for negative results)
- Financial counseling + IVF package + insurance coordination
- Donor program calls (egg/sperm/embryo) handled with appropriate framing
- Integrates with eIVF, IDEAS, Artisan, BabySentry
Cycle-day scheduling
eIVF / IDEAS native
Sensitive-call protocol
Healthcare contracting reviewed
See Claire on your fertility workflow.
30 minutes. Real cycle scheduling, IVF coordination, and sensitive-call flows.
Fertility runs the most time-sensitive schedule in medicine
Miss CD10 monitoring → miss the cycle → patient loses $15K and a month.
Cycle-day timing
Operational pressure
Time-sensitive cycle events can change monitoring, medication, and scheduling needs.
Multi-party records
Operational pressure
Patient, partner, laboratory, pharmacy, and outside records must remain correctly associated.
Emotional continuity
Operational pressure
People need clear ownership and a humane handoff when the normal administrative path is not enough.
How Claire works in a fertility clinic
Cycle-aware. Sensitivity-trained. IVF-coordinated.
1
Books cycle-precise
Patient starts cycle → Claire books CD3 monitoring, then CD8/10/12 follow-ups based on protocol. Adjusts for trigger timing. Coordinates retrieval window.
2
Coordinates the IVF arc
Stim med delivery confirmed. Retrieval prep + anesthesia coordinated. Transfer prep handled. PGT-A timing managed. Cryopreservation pickup scheduled.
3
Handles sensitive calls correctly
Positive beta → Claire schedules first ultrasound with appropriate framing. Negative beta → ALWAYS routed to a human (nurse or physician). Never AI for emotional content.
What Claire handles for fertility clinics
Cycle monitoring scheduling
CD3, CD8, CD10, CD12, trigger night — booked precisely with the right provider and ultrasound bay.
IVF coordination
Stim protocol monitoring, retrieval prep, anesthesia coordination, transfer prep, frozen embryo transfer (FET) cycles.
Donor program calls
Egg donor, sperm donor, embryo donation inquiries handled with appropriate framing. Recipient screening coordinated.
Financial counseling routing
IVF package questions, insurance coverage screening, financing (Future Family, Stork Club, CapexMD) — routed to financial counselor with context.
Pre-op + retrieval coordination
Fasting protocol, transportation, helper requirement, post-procedure recovery instructions.
Outcome calls (sensitive)
Positive results: Claire schedules first ultrasound with appropriate framing. Negative results: ALWAYS routed to nurse or physician. Never AI.
HIPAA + sensitive-information aware. Built for fertility complexity.
IVF clinics have the most sensitive call mix in medicine. Claire is architected for it.
Healthcare contracting reviewed
Sensitive-call escalation rules
Donor anonymity protocols
security controls reviewed during deployment
Encryption requirements reviewed
Data-use terms confirmed in deployment
Frequently asked questions
Does it integrate with eIVF?
Connection feasibility depends on the customer system, edition, API access, permissions, and implementation scope.
Will it deliver negative beta results?
No. Never. Negative or ambiguous results are ALWAYS routed to a human (nurse or physician) with full call context. Positive results scheduled with appropriate care. We treat fertility sensitivity as a hard rule, not a setting.
Can it handle donor program inquiries?
Yes. Egg donor, sperm donor, embryo donation, gestational carrier inquiries handled with appropriate framing. Donor anonymity protocols respected. Recipient screening coordinated.
How does cycle-day scheduling work?
Patient starts cycle → reports CD1 → Claire books all subsequent monitoring at the right CD with the right provider and ultrasound bay. Trigger night, retrieval, transfer follow accordingly.
Does it work with package pricing models?
Yes. IVF packages, shared-risk programs, multi-cycle bundles — handled. Financial counselor escalation with context for the conversation.
What does it cost?
Per REI + monthly cycle volume tier. Most fertility clinics replace 1-2 patient-coordinator + 1 scheduling FTE. Quote within 24h.
See Claire on cycle scheduling + IVF coordination.
30-minute demo on your real fertility workflow.
Built around the people doing the work
What fertility practice administrators and access teams should verify.
Patients rarely use routing categories. They describe new-patient intake, cycle-day reporting, monitoring schedules, medication questions, records transfer, or financial counseling. Claire can collect the administrative facts, identify the correct patient where authorized, follow configured scheduling or information rules, and prepare the request for the physician, nurse, embryology team, financial counselor, and coordinator.
The workflow must distinguish administrative coordination from clinical judgment. Diagnosis, treatment, clinical triage, prescribing, interpretation of results, and emergency guidance remain with qualified people and approved clinical systems.
A fertility deployment should test time-sensitive cycle events, emotionally sensitive language, medication escalation, partner records, and multi-visit scheduling. It should also test duplicate records, unavailable appointments, failed messages, inaccessible systems, and the point where a staff member takes over with the conversation and attempted actions already visible.
Exception path
Show missing information, conflicting records, unavailable systems, policy boundaries, failed actions, and the named owner.
Human path
Keep approval, judgment, safety, relationship risk, and unresolved ambiguity with the accountable person.