Normal path
Show the request, required context, configured action, system result, confirmation, and completed state.
For OB/GYN practices, maternal-fetal medicine, women's health groups
AI receptionist for OB/GYN — prenatal schedules, sensitive calls, multi-provider coverage handled.
OB/GYN runs the most operationally complex schedule in primary care — recurring prenatal visits, postpartum, annual wellness, GYN procedures — across multiple providers on rotation. Claire handles all of it, including the calls your team dreads.
- Prenatal recurring visit schedule (every 4 weeks → 2 weeks → 1 week) auto-booked
- After-hours triage with ACOG-aware escalation thresholds
- Multi-provider rotation aware (on-call, vacation, partial weeks)
- Sensitive result calls handled with care or escalated correctly
- Practice-system access evaluated for the required workflow
- Healthcare privacy and contracting requirements are reviewed during deployment. SOC 2 Type II. Multilingual (Spanish, Mandarin, Vietnamese, French).
ACOG-aware triage
athenaOne + Epic
Multi-provider rotation
24/7 + multilingual
See Claire on your OB/GYN workflow.
30 minutes. Real prenatal, postpartum, GYN, and triage calls.
OB/GYN front-desk volume is uniquely heavy
You see patients more often, across more visit types, with more sensitivity than almost any other specialty.
Pregnancy context
Operational pressure
Gestational stage and recent care affect who owns an incoming concern or scheduling request.
Sensitive privacy
Operational pressure
Minors, partners, proxy access, and confidential requests require carefully defined verification.
Time-dependent care
Operational pressure
Testing windows, prenatal visits, post-partum concerns, and urgent symptoms need distinct paths.
How Claire works in an OB/GYN practice
Visit-type aware. Provider-aware. Triage-trained.
1
Books the full prenatal schedule
At the new-OB visit, Claire books all 14+ prenatal visits with appropriate cadence shifts. Reschedules as needed throughout pregnancy.
2
Triages with ACOG-aware thresholds
After-hours bleeding, contractions, decreased fetal movement, severe headaches — Claire follows your triage protocol, escalates the right calls to the on-call OB, routes the rest to the morning nurse line.
3
Handles sensitive results gracefully
Routine results (normal pap, negative biopsy) via MyChart with appropriate framing. Abnormal results — never AI. Routed to the provider immediately with full context.
What Claire handles for OB/GYN practices
Prenatal scheduling
Full 14+ visit prenatal schedule auto-booked. Reschedules cascade correctly when one visit moves.
After-hours triage
ACOG-aware escalation thresholds. Bleeding, contractions, fetal movement, BP, severe symptoms — routed correctly.
Annual wellness recall
Annual exams, pap recall (by guideline), mammogram coordination, bone-density reminders.
GYN procedure scheduling
Colposcopy, LEEP, IUD, endometrial biopsy. Pre-procedure instructions delivered. Anesthesia coordination when applicable.
Insurance verification
Real-time benefits, prior auth status for procedures, OB global billing setup.
Multilingual reception
Native Spanish, Mandarin, Vietnamese, Tagalog, French. Critical for women's health access.
HIPAA + ACOG + sensitive-information aware.
Built for the complexity of women's health: sensitivity, triage thresholds, and information-handling rules.
Healthcare contracting reviewed
ACOG-aware triage thresholds
security controls reviewed during deployment
Encryption requirements reviewed
Sensitive-information routing rules
Data-use terms confirmed in deployment
Frequently asked questions
Will Claire handle after-hours triage correctly?
Yes — configured to your triage protocol. ACOG-aligned thresholds for bleeding (gestational-age-aware), contractions (gestational-age-aware), decreased fetal movement (≥28 weeks rule), severe headaches with BP/visual symptoms, etc. Escalated calls reach your on-call OB in seconds with full call context.
Can it book the full prenatal schedule?
Yes. At new-OB intake, Claire books all 14+ visits with the standard cadence (every 4 weeks to 28w, every 2 weeks to 36w, every week to delivery). Reschedules cascade automatically when one visit moves.
What about sensitive result calls?
Routine normal results (negative pap, normal lab) — Claire delivers via MyChart with appropriate framing and a path to ask follow-up questions. Anything abnormal, ambiguous, or oncology-related — never AI. Routed immediately to the provider with full context.
Does it work with athenaOne and Epic?
Connection feasibility depends on the customer system, edition, API access, permissions, and implementation scope.
How does it handle multi-provider rotation?
Configured per your call schedule. Claire knows who is on-call tonight, who is out next Tuesday, who handles GYN-only days. Routes appropriately.
What does it cost?
Per provider seat + call volume tier. Most OB/GYN groups replace 1.5–3 front-desk FTEs. Quote within 24h.
See Claire on prenatal, triage, and result calls.
30-minute demo on your real OB/GYN workflow.
Built around the people doing the work
What OB-GYN practice administrators and access teams should verify.
Patients rarely use routing categories. They describe prenatal scheduling, annual visits, test results, referral status, prescription requests, or symptom concerns. Claire can collect the administrative facts, identify the correct patient where authorized, follow configured scheduling or information rules, and prepare the request for the obstetrician, gynecologist, nurse, triage team, and scheduler.
The workflow must distinguish administrative coordination from clinical judgment. Diagnosis, treatment, clinical triage, prescribing, interpretation of results, and emergency guidance remain with qualified people and approved clinical systems.
A OB-GYN deployment should test pregnancy stage, urgent symptom language, postpartum concerns, minors, sensitive privacy needs, and time-dependent testing. It should also test duplicate records, unavailable appointments, failed messages, inaccessible systems, and the point where a staff member takes over with the conversation and attempted actions already visible.
Exception path
Show missing information, conflicting records, unavailable systems, policy boundaries, failed actions, and the named owner.
Human path
Keep approval, judgment, safety, relationship risk, and unresolved ambiguity with the accountable person.