For OB/GYN practices, maternal-fetal medicine, women's health groups

AI receptionist for OB/GYN — prenatal schedules, sensitive calls, multi-provider coverage handled.

OB/GYN runs the most operationally complex schedule in primary care — recurring prenatal visits, postpartum, annual wellness, GYN procedures — across multiple providers on rotation. Claire handles all of it, including the calls your team dreads.

  • Prenatal recurring visit schedule (every 4 weeks → 2 weeks → 1 week) auto-booked
  • After-hours triage with ACOG-aware escalation thresholds
  • Multi-provider rotation aware (on-call, vacation, partial weeks)
  • Sensitive result calls handled with care or escalated correctly
  • Integrates with athenaOne, Epic, eClinicalWorks, Greenway
  • HIPAA BAA. SOC 2 Type II. Multilingual (Spanish, Mandarin, Vietnamese, French).
ACOG-aware triage athenaOne + Epic Multi-provider rotation 24/7 + multilingual

See Claire on your OB/GYN workflow.

30 minutes. Real prenatal, postpartum, GYN, and triage calls.

We respond within one business day. No sales pressure.

OB/GYN front-desk volume is uniquely heavy

You see patients more often, across more visit types, with more sensitivity than almost any other specialty.

14+
Avg prenatal visits per pregnancy

Each pregnancy = 14+ scheduled visits with shifting cadence. Claire books the full schedule at the new-OB visit.

32%
After-hours calls that need same-night triage

OB/GYN after-hours is high-volume, high-sensitivity. Claire triages with ACOG thresholds.

$420
Avg revenue per missed annual wellness recall

Annual wellness is the relationship-builder. Claire recalls every patient on schedule.

How Claire works in an OB/GYN practice

Visit-type aware. Provider-aware. Triage-trained.

1

Books the full prenatal schedule

At the new-OB visit, Claire books all 14+ prenatal visits with appropriate cadence shifts. Reschedules as needed throughout pregnancy.

2

Triages with ACOG-aware thresholds

After-hours bleeding, contractions, decreased fetal movement, severe headaches — Claire follows your triage protocol, escalates the right calls to the on-call OB, routes the rest to the morning nurse line.

3

Handles sensitive results gracefully

Routine results (normal pap, negative biopsy) via MyChart with appropriate framing. Abnormal results — never AI. Routed to the provider immediately with full context.

What Claire handles for OB/GYN practices

Prenatal scheduling

Full 14+ visit prenatal schedule auto-booked. Reschedules cascade correctly when one visit moves.

After-hours triage

ACOG-aware escalation thresholds. Bleeding, contractions, fetal movement, BP, severe symptoms — routed correctly.

Annual wellness recall

Annual exams, pap recall (by guideline), mammogram coordination, bone-density reminders.

GYN procedure scheduling

Colposcopy, LEEP, IUD, endometrial biopsy. Pre-procedure instructions delivered. Anesthesia coordination when applicable.

Insurance verification

Real-time benefits, prior auth status for procedures, OB global billing setup.

Multilingual reception

Native Spanish, Mandarin, Vietnamese, Tagalog, French. Critical for women's health access.

HIPAA + ACOG + sensitive-information aware.

Built for the complexity of women's health: sensitivity, triage thresholds, and information-handling rules.

HIPAA BAA available
ACOG-aware triage thresholds
SOC 2 Type II controls
AES-256 / TLS 1.3
Sensitive-information routing rules
No PHI used for model training
AI medical receptionist (overview) → HIPAA compliance → Intelligent scheduling → Epic EHR integration →

Frequently asked questions

Will Claire handle after-hours triage correctly?
Yes — configured to your triage protocol. ACOG-aligned thresholds for bleeding (gestational-age-aware), contractions (gestational-age-aware), decreased fetal movement (≥28 weeks rule), severe headaches with BP/visual symptoms, etc. Escalated calls reach your on-call OB in seconds with full call context.
Can it book the full prenatal schedule?
Yes. At new-OB intake, Claire books all 14+ visits with the standard cadence (every 4 weeks to 28w, every 2 weeks to 36w, every week to delivery). Reschedules cascade automatically when one visit moves.
What about sensitive result calls?
Routine normal results (negative pap, normal lab) — Claire delivers via MyChart with appropriate framing and a path to ask follow-up questions. Anything abnormal, ambiguous, or oncology-related — never AI. Routed immediately to the provider with full context.
Does it work with athenaOne and Epic?
Yes. Native to both, plus eClinicalWorks, Greenway, NextGen, Allscripts. FHIR R4 + HL7 v2.
How does it handle multi-provider rotation?
Configured per your call schedule. Claire knows who is on-call tonight, who is out next Tuesday, who handles GYN-only days. Routes appropriately.
What does it cost?
Per provider seat + call volume tier. Most OB/GYN groups replace 1.5–3 front-desk FTEs. Quote within 24h.

See Claire on prenatal, triage, and result calls.

30-minute demo on your real OB/GYN workflow.

Book a demo AI for medical practices (overview)